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E-wallet plays central role to online gambling – study

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“OUR latest study shows the central role e-wallets play in shaping online gambling behavior. When links to regulated platforms were removed, activity shifted toward unregulated platforms rather than declining overall, unintentionally redirecting players to riskier environments. This dynamic highlights how payment channels themselves can influence perceptions of legitimacy. Future discussions on online gambling regulation should move beyond bans alone and consider how trusted tools like e-wallets shape behavior and perceptions, and the importance of addressing both access points and user perceptions when designing safeguards,” John Brylle L. Bae, Research Director at The Fourth Wall, said.

A new study from Filipino-focused sociocultural research firm The Fourth Wall has found a correlation between the unlinking of e-wallet platforms from regulated online gambling platforms and an increase in the number of players on unregulated sites.

The Fourth Wall surveyed over 1,000 current online gambling players from urbanized areas across Mega Manila, Metro Cebu, Metro Davao, and key cities in other growth centers nationwide. 

The study found that following the August 16, 2025 ban, regulated online gambling platforms experienced a 70% decline in players, while unregulated sites recorded a 40% immediate increase. Trends suggest that these unregulated platforms will continue expanding, drawing in players who exit regulated channels.

This comes after the Senate Committee on Games and Amusement conducted hearings on August 14 on bills addressing the ill effects of online gambling. Following the investigation, the Bangko Sentral ng Pilipinas (BSP) ordered e-wallets to unlink from online gambling apps, with major players such as GCash and Maya announcing their compliance.

The study identified key factors related to e-wallet use that significantly predict player migration.

According to the study, a majority of players have high trust in e-wallets and their safety features. Players with high trust in e-wallets are 2.3 times more likely to shift to unregulated platforms (42% of those surveyed) compared to those with low trust (18%) once regulated platforms are disconnected from e-wallets. Since e-wallets remain available on unregulated sites, players may perceive this as a signal of safety and migrate there.

The study also found that many players view age verification on e-wallets as an important safety measure. As a result, players with this sentiment are 2.4 times more likely to move to unregulated platforms (40%) compared to those who do not (17%). Therefore, they may mistakenly assume that the presence of e-wallets on unregulated sites means these platforms have similar safety measures in place.| – TheMetroTimes.ph

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